UK Special Delivery is available for £8.95 per order. When selecting this option your novel will be dispatched using Royal Mail's Special Delivery Next Day Service.
We regret we cannot deliver to PO Boxes, as a signature is required on delivery.
Royal Mail's Special Delivery Next Day Service guarantees delivery of your order before 1.00pm the next working day after your order is dispatched from our printers. Deliveries are made Monday to Saturday, excluding Bank Holidays.
We can provide you with a tracking number once your novel has been dispatched from our printers allowing you to track the status of delivery through the Royal Mail website, http://www.royalmail.com
Valentine's Day Delivery
Deliveries for Valentine's day will be made up to the 13th February 2010, please ensure that the delivery address given is also suitable for a Saturday delivery and not just a weekday.
We will try to get your novel to you in time for the 14th February. This can be subject to delay if weather conditions effect deliveries either from collection or delivery.
Do you ship outside the UK?
Absolutely. Our order forms are designed to accommodate international orders. If you experience any problems, please do not hesitate to contact us for assistance with your order. You may email us or phone our Customer Services Department on +44 (0) 208 614 6816 .
For European orders for Valentine's Day. Please allow plenty of time for delivery. Delivery times given are based on UK deliveries only.
How long can I expect to wait before I receive my book?
Each book is custom made to your specification and generally takes 7 working days to produce, sometimes sooner.
Please bear in mind that these are just guidelines, and in busier times, your order may take longer to process, but we will advise you by email if your order will take any longer than 7 working days to arrive.
What if I need my novel immediately?
We try our best to accommodate the needs of our customers. A fast track service is available on request Please contact a member of our Customer Services Department on +44 (0) 208 614 6816 to make arrangements. Additional charges may apply.
Please Note:
- We will make every effort to deliver within the time stated on our website, but we will not be liable for any loss caused to you by late delivery.
- If your novel is not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your order as quickly as possible.
- Please order from U Star Novels with enough time to prevent any loss or disappointment resulting from the delivery time as U Star Novels cannot be responsible for this.
- This does not affect your statutory rights.